Support

How do I remove ads?

You can remove ads by purchasing the "Remove Ads" option available in the app settings. This is a one-time purchase that permanently removes all advertisements.

Will my purchase transfer to a new device?

Yes! Your purchase is linked to your Apple ID (iOS) or Google account (Android). Simply sign in with the same account on your new device and restore your purchase from the app settings.

How do I customize the timer duration?

Open the app settings and you'll find options to customize both work session and break durations. The classic Pomodoro technique uses 25-minute work sessions and 5-minute breaks, but you can adjust these to fit your workflow.

The app isn't sending notifications. What should I do?

Make sure notifications are enabled for the app in your device settings. On iOS, go to Settings > Notifications > Focus Tomato. On Android, go to Settings > Apps > Focus Tomato > Notifications.

How do I report a bug?

Please email us at contact@apptrick.dev with a description of the issue, your device model, and operating system version. Screenshots are very helpful!

Can I request a new feature?

Absolutely! We love hearing from our users. Send your feature requests to contact@apptrick.dev and we'll consider them for future updates.

Is my data safe?

Yes, your data is stored locally on your device. We don't collect or store personal information on our servers. For details, please see our Privacy Policy.